Tech News, Magazine & Review WordPress Theme 2017
  • Know How
  • Alternatives
  • TV & Streaming
  • How To
  • Best Products
    • Laptops
    • Tablets
    • Audiophile
    • Routers
    • Peripherals
  • 🔥 Deals
No Result
View All Result
  • Know How
  • Alternatives
  • TV & Streaming
  • How To
  • Best Products
    • Laptops
    • Tablets
    • Audiophile
    • Routers
    • Peripherals
  • 🔥 Deals
No Result
View All Result
TechieInsider
No Result
View All Result
Home Streaming Service HBO Max

Why Is My HBO Max Not Working? Here’s How to Troubleshoot It

Henry Singsit by Henry Singsit
Jan 28, 2023
in HBO Max
why is my hbo max not working
Share on FacebookShare on Twitter

Poor internet connectivity generally causes “HBO Max not working” errors on streaming devices. It appears on an array of stream devices, including Smart TVs, Roku, Firestick, Apple TV, and smartphones, among others.

Why Is My HBO Max Not Working?

As mentioned earlier, there are many causes of such errors like the following:

  • Bad internet or using an incorrect IP address or faulty DNS server.
  • Memory leakage & outdated streaming device.
  • Offline HBO servers.

Why Is My HBO Max App Not Working on My Smartphone?

hbo max not working android

An unstable network, a corrupted HBO Max app files & cache, and an outdated smartphone & HBO Max app are among the most common causes. We’re going to troubleshoot HBO Max not working on Smartphone error in the following section.

Why Is the HBO Max App Not Working on My Smartphone? Troubleshooting Guide

hbo max app

Method 1: Stabilize the Connection

Network errors are the primary reason for errors like HBO Max not working. Connection lags and unsteady internet cause these errors.

  • Firstly, open fast.com on your browser and run a speed test.
  • Reboot your smartphone, modem, and router if the connection is slow.
  • Do another speed test.
  • Get in touch with the ISP to troubleshoot this error on your device.
On Your iOS Device
  • Navigate to Settings.
iOS Device settings
  • Open Wi-Fi and access blue i. You’ll find it towards your right side.
access blue i of ios
  • Tap on Forget This Network and select Forget one more time.
  • Access Wi-Fi again and tap on My Networks options.
  • Tap on your preferred network.
  • Put in network details and choose Join.
On Your Android Smartphone
  • Open Settings.
android devices settings
  • Tap on Connections.
enable wifi on android phone
  • Enter Wi-Fi and look towards your right. Access the icon with gears. 
  • Navigate to Forget and head to Connections again.
enable wifi on android phone
  • Access Wi-Fi. Turn it OFF. Switch it back ON after 2 minutes & navigate to Wi-Fi again.
  • Tap on your fast network.
  • Put in Wi-Fi details and select Connect.

Method 2: Remove HBO Max App Data & Cache

On Your iOS Device
  • Access your iPhone Home and hover over your HBO Max app. Long-press on it.
  • Select Remove App.
remove appin ios
  • Head to Delete App.
  • Tap on App Store and search HBO Max. Tap on the apt result and Install.
On Your Android Smartphone
  • Open Settings and access your Apps.
  • Tap on See all apps and search HBO Max under this option. Select it.
  • Navigate to Storage and cache.
clear storage and cache on android
  • Choose Clear storage and select Clear cache after that

Go ahead and reboot your smartphone once you’ve decluttered the app data & files. You can then stream HBO Max.

Method 3: Check For New iOS/Android & HBO Max App Software

On Your iOS Device
hbo max app on iphone
  • Access Settings on your iOS smartphone and navigate to General.
  • Access Software Update and tap on Download and Install.
  • Enter your iPhone passcode. Wait for the update to finish
  • Open App Store and locate HBO Max.
hbo max app app store
  • Choose Update.
On Your Android Smartphone
hbo max app on android
  • Navigate to Settings from your Android options and open System.
  • Access System update and wait for your update to finish.
  • Run Play Store and search HBO Max.
hbo max app playstore
  • Select Update.

Make sure to power cycle your smartphone before streaming HBO Max.

Why Is My HBO Max Not Working on My TV?

hbo max on tv

Slow connection and network lags interrupt info transmission between HBO Max servers and your TV. It leads to buffering errors and loading errors while streaming.

Why Is My HBO Max Not Working on My TV? Troubleshoot Steps

Method 1: Refresh Network

Run a speed test just as we did in the previous section for smartphones before proceeding further.

On Your LG Smart TV
hbo max on lg tv
  • Open LG Home. You’ll find it on your Smart remote.
  • Go ahead and open Menu and access Apps.
  • Head to Settings and access WIFI.
  • Hover over toward your upper left area and tap on your connected network, which is slow.
  • Disconnect.

Expert Tip: Don’t forget to power cycle your LG Smart TV, router, and modem right after.

  • Navigate to Quick Setting Menu. It’s on your LG remote.
  • Open Network and head to Wi-Fi Connection.
  • Switch it ON. Select the stable Wi-Fi and Connect.
On Your Samsung Smart TV
hbo max on samsung tv
  • Navigate to Menu. You’ll find it on your TV remote.
  • Tap on Settings and open General.
  • Access Network. Go right ahead & choose Open Network Settings.
  • Access slow Wi-Fi & Disconnect.
  • Access Home after disconnecting and head to Smart Hub.
  • Tap on Settings and open General.
  • Access Network & select Open Network Settings.
  • Head to Wireless and choose your stable Wi-Fi.
  • Put in Wi-Fi passcode & Connect.

Method 2: Remove Temporary HBO Max Files & Data

On Your LG Smart TV
hbo max on lg smart tv
  • Open Home and tap on System Settings.
  • Access Application Manager and access your HBO Max.
  • Head to Clear Cache and power cycle your LG Smart TV to finish.
On Your Samsung Smart TV
hbo max on samsung smart tv
  • Open Home & tap on Settings.
  • Access Support and run Device Care.
  • Tap on Manage Storage and select your HBO Max.
  • Tap on View Details and select Clear Data. Choose Clear Cache to delete corrupted files on your TV.

Why Is My HBO Max Not Working On Roku?

roku tv home

As mentioned earlier, there’s no definite reason why the HBO Max suddenly stopped working on your Roku TV. At the same time, you can check certain general causes. These range from corrupted HBO Max app cache & files, outdated HBO Max app, and even outdated streaming device software.

Why Is My HBO Max Not Working On Roku? Troubleshooting Steps

Method 1: Refresh Connection

  • First, power cycle modem, Roku, & router.
  • Switch them ON after a minute.
  • Head Home if your connection is still laggy and access Settings.
  • Select OK & tap on System.
roku system settings
  • Navigate to Advanced System Settings.
roku advanced system settings
  • Access Network Connection Reset and choose Reset connection.
  • Tap on OK.
  • Access Home again to reconnect and go to Settings.
  • Open Network. Go ahead & select Wireless (Wi-Fi).
  • You’ll now see various options. Choose Set up new Wi-Fi connection.
  • Tap on your stable Wi-Fi and put in your passcode. Connect to finish the process.

Method 2: Update HBO Max

how to update hbo max on roku tv
  • Access Home & open Apps.
  • Go to Store and tap on Menu.
  • Run App Updates. Choose HBO Max & Update.

Watch HBO Max With VPN

Use a VPN to access HBO Max if you’re outside the US or even if you want to safely access HBO Max to stream your favorite shows. We recommend NordVPN to watch HBO Max with Xfinity.

Watch your content safely from anywhere. You can even access content on other streaming platforms like Hulu, Netflix, and more.

nordvpn for hbo max

Fast, Reliable, Secure, and Easy to Use. We use NordVPN for TechieInsider! With Nord, you can easily and securely access the web, including Geo-Restricted content, and stream content Ad-Free without stuttering, even at 4K.

Get Your Custom Discount + 3 Months Free Here.

We suggest reviewing the DNS server & IP address settings or streaming HBO Max on other devices as alternative methods to fix the Why Is My HBO Max Not Working error. Regularly check HBOMaxHelp & HBO Max Reddit to stay updated on all HBO-related news about errors.

Also, make sure to read our guide on Is HBO Max Free With Xfinity to know how you can stream HBO Max for free with Xfinity bundles.

Also Read

  • How To Get HBO Max on TV: Guide for All Smart TV Brands
  • How to Delete HBO Max Account?
  • HBO Max Xfinity Guide: Bundles, Streaming Tiers, How To
  • Is HBO Max Free With Amazon Prime

Related Posts

is hbo max free with xfinity
HBO Max

Is HBO Max Free With Xfinity? Detailed Guide 2023

by Mmek-Abasi Ekon
Jan 28, 2023
how to delete hbo max account
HBO Max

How to Delete HBO Max Account?

by Mmek-Abasi Ekon
Jan 20, 2023
hbo max xfinity guide
HBO Max

HBO Max Xfinity Guide: Bundles, Streaming Tiers, How To

by Mmek-Abasi Ekon
Jan 14, 2023
how to get hbo max on tv
HBO Max

How To Get HBO Max on TV: Guide for All Smart TV Brands

by Mmek-Abasi Ekon
Jan 14, 2023
Next Post
is hbo max free with xfinity

Is HBO Max Free With Xfinity? Detailed Guide 2023

Trending.

best rom sites

30 Best ROM Sites (100% Safe) That Still Works in 2023

Jan 9, 2023
Nvidia Shield Alternatives

The 5 Best Nvidia Shield Alternatives in 2023 (Worthy Alts)

Dec 31, 2022
best alexa alternative

The 10 Best Alexa Alternative for Your Smart Home In 2023

Jan 20, 2023
Is Scribd Safe

Is Scribd Safe to Use? Let’s Find Out In This Detailed Review

Jan 11, 2022
Best Upgradeable Laptops

The 10 Best Upgradeable Laptops In 2022 (Modular)

Nov 16, 2022
  • best random video chat app

    15 Best Random Video Chat Apps To Talk To Strangers In 2023

    22818 shares
    Share 9126 Tweet 5704
  • 30 Best ROM Sites (100% Safe) That Still Works in 2023

    21944 shares
    Share 8776 Tweet 5485
  • The 10 Best Free Anime Apps To Try In 2022

    9149 shares
    Share 3659 Tweet 2287
  • The 7 Best Modem Router Combo for Xfinity in 2022

    6883 shares
    Share 2752 Tweet 1720
  • The 10 Best Upgradeable Laptops In 2022 (Modular)

    4854 shares
    Share 1942 Tweet 1214
TechieInsider

© 2023 TechieInsider.com. Product of SquashMedia LLC.

Quick Links

  • About Us
  • Contact Us
  • Editorial Policy
  • Privacy Policy
  • Affiliate Disclosure

Follow Us

No Result
View All Result
  • Know How
  • Alternatives
  • TV & Streaming
  • How To
  • Best Products
    • Laptops
    • Tablets
    • Audiophile
    • Routers
    • Peripherals
  • 🔥 Deals

© 2023 TechieInsider.com. Product of SquashMedia LLC.