Why Is Netflix Not Working On Vizio Smart TV?

Smart TVs centralize all your entertainment needs by bringing cable, Live TV, and all streaming services to one device. But bringing that whole clutter to one device has its cons as well.

Even premium Smart TVs from Samsung and Apple have trouble managing Live TV, Netflix, YouTube, and a hundred more apps. So, it should not be a surprise when mid-range Smart TVs like Vizio can’t run Netflix smoothly.

But, these issues are solvable.

If you’re facing the issue of Netflix not working on Vizio Smart TV, read on to find out why it is happening and how you can get it back up. But first, make sure your Vizio Smart TV still supports Netflix.

Vizio Smart TVs and Blu-Ray Players released in and after 2013 will no longer support the Netflix app. Here are all of the Vizio devices cut off by Netflix.

If you are using a supported Vizio Smart TV and Netflix still is not working, read on.

Netflix Not Working on Vizio – Why?

From problems at Netflix to issues with your Vizio TV, any tiny thing out of place can cause a Netflix not working on Vizio error.

If you see Netflix error codes on your screen, the problem is with Netflix. But, sometimes, the Netflix app won’t open. Other times, it will crash all of a sudden. You can also experience longer-than-usual buffer times.

In short, there are plenty of issues. Here are the top causes –

1. Slow Internet

The most common reason behind Netflix not working on Vizio Smart TV is a slow or faulty internet connection. With a slow internet speed, Netflix will take a long time buffering videos.

While a Vizio Smart TV will work with a minimum 1.5Mbps internet speed, Netflix recommends at least 5 Mbps download speed. So, before all else, check the internet. Because if your internet is down or slow, no application will work right on your Vizio Smart TV.

2. Outdated Netflix App & SmartCast OS

For those complaining of Netflix crashing and freezing on Vizio Smart TVs, using an outdated app or running an older firmware is a primary reason. Running an older version of the Netflix app or the SmartCast OS (the operating system of every Vizio Smart TV) will cause plenty of problems.

If one of these two is running a new version, the app and device can’t sync properly. Moreover, an outdated version can compromise the security of the device and put the app’s data at risk.

3. Netflix Errors & Outages

Chances are, your Vizio Smart TV has no issues, and Netflix is not working because of some error codes or a complete outage. If there is a Netflix outage, wait until they fix it.

But, if you see Error -100, Error m7031-1101, or other similar Netflix error codes, you can do something about it. Find how to troubleshoot Netflix error codes in the solutions list.

Netflix Not Working On Vizio Smart TV – X Solutions!

Now that you know what is causing the problems, it’s time to fix them. We’ll tell you how to get Netflix working on Vizio Smart TVs again, but remember, these will only solve software issues.

If the problem is with your hardware, we suggest you call a technician.

1. Fix Your Internet

A no-brainer, really.

If you want to watch Netflix on Vizio, you need a good internet connection. A low-speed Wi-Fi or ethernet will work, but Netflix streaming will be full of buffering interruptions.

At least a 5Mbps download speed is a must.

2. Soft & Hard Power Cycle

A simple reboot has always been the best fix for minor technical problems. But, these basics are getting advanced now. Here is how to perform a soft and hard Power Cycle on Vizio Smart TVs.

Soft Power Cycle – A Soft Power Cycle option is available within the TV.

Press the Menu button.
Open System.
Open Reset & Admin.
Navigate and click on Soft Power Cycle.

After your Vizio TV powers up, try Netflix once again. If it’s having issues, go for the Hard Power Cycle

Hard Power Cycle

Unplug the power cord. Keep it out for at least 60 seconds.
Press and hold your TV’s power button for at least 20 seconds.
Plug back the cord, and power up your Vizio Smart TV.

Head back to Netflix for a quick check. And come right back if it’s still not working because we got more solutions.

3. Update Netflix App & SmartCast OS

The procedure to update the SmartCast OS and the apps installed on it is the same. You can check for updates and install them in the System menu.

Press the Menu button.
Navigate to, and open System.
Find Check for Updates and press the OK button.
Confirm once more, and it will start looking for available updates.

If there are pending app updates, you’ll see them in a list. And if there is a Smarcast OS update, you’ll be notified on the screen as well.

Install all pending updates and restart your Vizio Smart TV before trying Netflix again.

4. Factory Reset Your Vizio Smart TV

To resolve every software-related issue, factory reset your Vizio Smart TV. This will remove all your data, put the setting back to factory default, and hopefully sort out Netflix not working on Vizio Smart TV.

Here’s how to reset a Vizio Smart TV-

Press the Menu button.
Open System.
Open Reset & Admin.
Navigate and click on Reset to Factory Settings.

This will take some time and you’ll have to set up everything from scratch, but it’s worth it when your problem gets solved.

5. Resolve Netflix Error Codes

If you see any Netflix error code, you can get a complete walkthrough on how to resolve it from the Netflix Help Center. Just type in the error code you see on your screen, and you’ll find a guide on how to solve it.

That’s all the fixes we know for Netflix not working on Vizio Smart TVs. If none of these did the trick for you, it’s time to contact Vizio.

Get the Right VPN for Netflix

You need the right VPN for Netflix to bypass common Netflix errors and gain access to all geo-blocked content, Ad-Free ExpressVPN is one of the few VPNs out there with dedicated support extended for Vizio Smart TV users. Check the compatibility of your Vizio Smart TV here.

Not all VPN services are compatible with Netflix.

We recommend ExpressVPN for –