Users have encountered the Netflix Error Code NW-2-5 on smartphones, hand-held devices, and even smart TVs. Because of the error, you can’t stream your favorite shows, and it takes longer to look through Netflix’s library.
Find out what error code NW-2-5 on Netflix means and how to fix the error on your own.
What Is Netflix Error Code NW-2-5?
The Netflix Error Code NW-2-5 can pop up when you try to stream any content on the Netflix app or using a web browser. The NW-2-5 is a connectivity-related error and hints at issues with your internet connection.
It is a local issue, and any requests you make on the platform don’t make it to their server. Here are the probable root causes that can lead to this error message:
Insufficient Internet Bandwidth
Netflix has a minimum bandwidth requirement to stream content. If your WiFi doesn’t meet the minimum requirements for streaming, you’ll either run into lag or an error while using the platform.
Streaming Over Public Networks
Due to usage restrictions, many Public Networks prohibit users from accessing streaming and online gaming sites. If you are using a public network to stream, either Netflix won’t load or display an error message.
Custom Connection Settings
The Netflix Error Code NW-2-5 can also be caused by changes you make to your modem’s settings. Using VPNs or other anonymous browsing tools can also lead to this error.
How To Fix Netflix Error Code NW-2-5?
We checked out different resolution techniques and listed a few troubleshooting methods to fix the Netflix Error Code NW-2-5.
1. Restart the Device & Modem
Before you try anything fancy, reboot your device and router. Turn off your streaming device, and then turn off your WiFi or modem.
Wait for a few minutes and turn the WiFi back on. Now turn on your streaming device and wait until it gets connected to the WiFi.
Open Netflix and try streaming
NOTE: You can also try opening a browser in private or incognito mode, logging into Netflix with your account information, and seeing if the error goes away.
2. Check Your Internet Bandwidth
Having steady internet connectivity is one thing, but streaming Netflix has bandwidth criteria of its own.
To quickly navigate its platform and enjoy streaming content in HD (720p), you need a minimum bandwidth of 3 Mbps.
For streaming in full HD (1020p), a 5 Mbps connection is required. To stream 4K content, you must have a bandwidth of over 15 Mbps.
To gauge your internet bandwidth, visit Speedtest.
Just click “Go” and find out the bandwidth provided by your ISP. If your connection meets Netflix streaming criteria but still has connectivity issues, it’s better that you reset your router.
Switch off your WiFi router and then turn it back on. Perform a speed test once the router restarts. If the issue persists, you must contact your local Internet service provider.
3. Check Your Network Type
There might be IP-based streaming and usage restrictions if you are using a public shared network from a cafe, airport, or public institution. Such networks can block Netflix or make it throw errors when you try to stream.
You should also avoid streaming over mobile hotspots or satellite networks due to their low bandwidth.
The thumb rule is to opt for private networks that meet Netflix’s streaming standards.
4. Flush DNS Servers
Flushing your DNS servers will reset your WiFi connection. This is how to do it
Click Start, search for command prompt, and Run it as an Administrator
Type the following commands followed by Enter
netsh winsock reset
Reboot your machine and launch Netflix.
Type sudo killall -HUP mDNSResponder and press Enter
Enter Admin Username and Password
Restart your machine and launch Netflix
5. Updating The Network Drivers
Drivers are software packages that communicate between hardware and software.
If your network drivers are corrupt, data sent from Netflix servers won’t be consumed by its services, leading to the Netflix Error Code NW-2-5.
Here’s how you can update your network drivers.
On the Windows Start menu, search for Device Manager.
Open device manager
Search for Network adapters—Right-click on it and select Update Driver Software.
You can either automatically search for updated drivers or manually select them from your local drives.
Select Search automatically for updated driver software and follow the instructions.
Once the drivers are updated, reboot your system and check if the issue persists.
Click on the Apple logo and click System Preferences
Click Network to open Network configurations
Select the internet connection you are connected to and click the “-” button below to remove the connection settings.
Click Apply and restart your system for the changes to come into effect.
After your system reboots, again open System Preferences and open Network
Click on the ‘+’ icon at the bottom of the available connection list.
Select Ethernet as the interface and create a new service
Click Apply to save the changes.
Reboot your system and launch Netflix
Watch Netflix With VPN
Use a VPN to access Netflix from anywhere in the world. Connect to Netflix via a different server.
Watch your favorite shows easily, even if Netflix is down in your region.
We recommend NordVPN and ExpressVPN as the best VPNs to watch Netflix.
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Connect to the fastest available servers or any server you want.
Watch your favorite show on Netflix!
Make sure you turn your VPN on before you launch Netflix.
Since problems with the network only cause Netflix Error Code NW-2-5, the above solutions should fix the problem. If the error keeps popping up, get in touch with the Netflix Help Center.