There can be various reasons your Hulu keeps freezing when you try to stream on your devices. The main and most common cause is slow and unreliable internet access.
We’ve received reports from our readers complaining about Hulu freezing on many streaming devices like Smart TVs, smartphones, laptops, and PCs. This is also on other streaming platforms like Android Box, Apple TVs, Roku TV, and Firestick, to name a few.
Therefore, let’s discuss the frozen Hulu screen & “Hulu Live keeps freezing” errors and how you can troubleshoot them.
Reasons Why Hulu Keeps Freezing
As stated above, the most general cause is an unsteady and lousy connection. You will experience network errors, playback errors, and buffering issues if you have a slow internet connection.
That’s why it’s vital that you use a fast connection and can keep up with the requirements of your Hulu streams.
Hulu streams require different download speeds depending on the quality of the stream. For instance, you need the following:
- Minimum 16 MBPS download speed to stream in 4K video quality.
- Minimum 8 MBPS download speed to stream Live Hulu content.
- Minimum 3 MBPS download speed to access Hulu library.
There are other causes for the frozen Hulu & “Hulu Live keeps freezing” errors.
- Audio issues with the streaming device.
- Hulu servers are offline.
- Your streaming device or Hulu app is outdated.
- Undeleted cache & files are corrupted.
- Memory leakages.
- The same Hulu account is connected to many devices.
How Do I Fix Frozen Hulu On Smartphones? Troubleshooting Steps
Method 1: Change Connection
Android
- Access Settings.
- Head to Connections.
- Tap on Wi-Fi.
- Select the gear icon. It’s on the right of your connected Network.
- Choose Forget.
- Now, head back to the options under Connections.
- Turn the toggle OFF for Wi-Fi.
- Turn it back on after 2-3 minutes.
- Access Wi-Fi.
- Choose your home network.
- Enter the password.
- Choose Connect.
iOS
- Unlock your iPhone.
- Access Settings.
- Head to Wi-Fi.
- Look towards the right section. Tap on the info option. It’s the blue i.
- Go ahead and select Forget This Network.
- Again, choose to Forget.
- Navigate back to the options under Wi-Fi.
- Look under My Networks.
- Select the stable connection.
- Enter the password.
- Tap on Join.
Method 2: Declutter Hulu App Data
Android
- Access Settings.
- Navigate to Apps.
- Go to See all apps.
- Locate Hulu and select it.
- Open Storage and cache.
- Select Clear Storage.
- Choose Clear Cache.
iOS
- Head to iPhone Home screen.
- Search for Hulu. Don’t tap on it. Hold the icon.
- Tap on Remove App.
- Choose Delete App.
- Navigate to App Store.
- Enter Hulu in the search bar.
- Select Install.
Note: Don’t forget to reboot your devices.
Method 3: Update Smartphone & Hulu
Android
- Open Settings.
- Access System.
- Tap on System update.
- Update your Android phone if new software is available.
- Access Play Store.
- Search Hulu.
- Tap on Install.
iOS
- Open Settings.
- Navigate to General.
- Select Software Update.
- Choose Download and Install.
- Put in your iPhone passcode.
- Go to App Store after updating your iPhone.
- Search for Hulu.
- Select Install.
Note: Restart your devices before using the Hulu app.
Stream & Download Hulu Videos Using a VPN
You can access Hulu from anywhere in the world using a VPN.
Connect to a US, Japanese, or Puerto Rican server to watch your favorite Hulu show.
You can download your favorite shows, movies, or anime from Hulu’s Japanese and Puerto Rican libraries.
We recommend NordVPN and ExpressVPN as the best VPNs for Hulu.
Enjoy custom VPN discounts from these links.
Once that’s done –
- Get the best Hulu downloader
- Connect to a server from the country whose Hulu library you want to watch and download. In Hulu’s case, it’s only Japan, the US, and Puerto Rico.
- Watch your favorite shows on Hulu!
Hulu Keeps Freezing On Firestick: Troubleshooting Steps
Method 1: Connect To A Stable Network
First, check your connection status.
- Open your preferred browser using any device.
It must be connected to the connection you’re using to stream.
- Head over to fast.com.
Power cycle the Firestick, router, and modem if you get a slow connection.
- Turn off the modem & router.
Switch off the streaming device as well.
- Turn them back on after waiting for 3-5 minutes.
Do another speed test and check if the connection is better. If not, connect to a faster, more stable connection.
- Head Home using the Firestick remote.
- Navigate to Settings.
- Open Network.
- Hover over to Your Wi-Fi Network and tap on it.
- Use the remote to access Menu.
- Tap on it to forget the network.
- Confirm your choice by tapping on Select. It’s on your Firestick remote.
- Now, navigate back to the options under Network.
- Access See All Networks.
- Hover over the stable home network. Select it.
- Use the remote to enter the password for the Wi-Fi.
- Choose Connect.
Method 2: Remove Corrupted Hulu Data & Cache
Devices store app data & cache over time. They can clog the system and cause system & network errors if not deleted often.
Additionally, regularly removing app cache and data keeps your apps & device clean and helps them perform smoothly.
- Navigate Home using the remote.
- Hover over the main menu section.
- Access Settings.
- Tap on Applications.
- Head to Manage Installed Applications.
- Select Hulu.
- Tap on Clear data.
- Choose Clear cache.
Method 3: Check for New Firestick & Hulu Updates
- Tap on Home using the Firestick remote.
- Hover over the menu bar.
- Access Settings.
- Tap on My Fire TV.
- Head to About.
- Tap on Check for Updates.
Your Firestick will search for updates and update the system if needed.
- Head back Home.
- Tap on Search. It’s in the Menu section.
- Use the remote and keyboard to enter Hulu.
- Tap on Hulu.
- Hover over Apps & Games.
- Select Hulu.
- Tap on Update.
Method 4: Force-Stop Firestick & Hulu
Force-stopping Firestick & Hulu is another alternative to fix “Hulu keeps freezing” error.
- Access Settings from Home menu.
- Navigate to My Fire TV.
- Tap on Restart.
- Select Restart again to reboot Firestick.
Force-stop Hulu once your Firestick reboots.
- Again, head to Settings.
- Tap on Applications.
- Go to Manage Installed Applications.
- Open Hulu.
- Select Force Stop.
Hulu keeps freezing on TV: Troubleshooting Steps
Method 1: Connect To Faster Network
Samsung Smart TV
Slow connection causes buffering and freezing errors on Hulu.
- Use the Samsung Smart remote to open Menu.
- Navigate to Settings.
- Access General.
- Tap on Network.
- Head to Open Network Settings.
- Open the slow network by tapping on it.
- Disconnect.
Head Home once you’ve successfully disconnected your Samsung Smart TV from the network.
- Open Smart Hub using the Smart remote.
- Access Settings.
- Navigate to General.
- Go to Network.
- Select Open Network Settings.
- Tap on Wireless.
- Select the fast Network.
- Use the Smart remote to enter the Wi-Fi password and Connect.
Make sure to reboot the Smart TV before streaming Hulu. Plus, run a speed test.
- Open a browser.
- Enter fast.com and check the connection status.
We suggest contacting the ISP if your network is still laggy and unsteady.
LG Smart TV
- Use the Smart remote and access LG Home section.
- Navigate to Menu.
- Tap on Apps.
- Open Settings.
- Select WIFI.
- Move over to your top left section.
- Tap on the slow Network.
- Disconnect.
Note: Restart the modem, router, and Firestick before reconnecting.
- Take the Smart remote and access Quick Setting Menu.
- Navigate to Network.
- Access Wi-Fi Connection.
- Click on the Toggle to turn it ON.
- Choose your home Network.
- Go ahead and Connect.
Method 2: Delete Temporary Hulu Data, Files, & Cache
Samsung Smart TV
- Use the Smart remote and access Home.
- Navigate to Settings.
- Go to Support.
- Tap on Device Care.
- Head to Manage Storage.
- Tap on Hulu.
- Open View Details.
- Choose Clear Data.
- Tap on Clear Cache.
LG Smart TV
- Navigate to Home.
- Access System Settings.
- Go to Application Manager.
- Select Hulu.
- Select Clear Cache.
- Reboot the LG Smart TV before streaming again.
Method 3: Update Smart TV & Hulu App
Samsung Smart TV
- Access Samsung Home using the Smart remote.
- Head to your bottom left corner.
- Access Settings.
- Navigate to Support.
Tap on About TV if you don’t have this option. The options vary on the Samsung Smart TV model.
- Head to Software Update.
- Choose Update Now to update Samsung Smart TV.
Note: Reboot your smart TV before updating the Hulu app.
- Open Smart hub. You’ll find it on the Smart remote.
- Tap on Featured.
- Select Hulu.
- Locate Hulu and hover over it. Don’t tap on it.
- Use the remote and long-press Enter.
- A sub-menu will pop up. Select Update Apps.
(You can tap on Select All to update all apps at the same time)
- Tap on Update.
LG Smart TV
- Access the LG Home menu.
- Open Settings.
- Choose All Settings.
- Open General.
- Access About this TV.
- Head to Check for Updates.
- Choose Download and Install to update your LG Smart TV.
Ensure to restart your smart TV before updating Hulu.
- Head back Home.
- Access LG Content Store.
- Open My Apps. It’s on your left section.
- Hover over Hulu and tap on it.
- Go to Update.
- Tap on Update.
Make it a point to use stable connections to stream content on Hulu and other streaming websites. Plus, don’t let temporary files & cache overburden your devices and make them laggy. Clear cache routinely.
Stay updated on all such Hulu-related errors like “Hulu keeps freezing” by regularly checking into Hulu forums and social platforms.
