The Hulu error code RUNUNK13 shows up if the application cannot connect to the designated device when playing the video.
Several factors may be behind this error, including Hulu’s server downtime, network-related problems, a buggy application, and so on.
So if you want to know how to troubleshoot this issue to go back to watching your favorite series or movie, keep reading.
What is Hulu Error Code RUNUNK13
Any of these messages will show up on the app due to Hulu code RUNUNK13:
- Error playing video
- Hulu Error Code: RUNUNK13
- We encountered an error playing this video. Please try restarting the video or select something else to watch.
What Causes Hulu Code RUNUNK13
Network congestion can lead to this error code in the Hulu application. It can be your Internet service provider as well. The best thing to do here is to connect with your internet provider.
Application Problem/Web Browser
Sometimes you only need to update the web browser or web app. Make sure you do that to run applications smoothly.
The files within the app itself may be corrupted which causes the error code to pop up when you attempt to access it.
How to Fix the Hulu Error Code RUNUNK13
Fortunately, Hulu error code RUNUNK13 is not that difficult to troubleshoot. Follow the guidelines below to solve it quickly:
Check Your Internet Connection
Usually, Hulu code RUNUNK13 is caused by an unstable Internet connection. Chances are, your Wi-Fi router needs to be rebooted. Other times it might be a fault on your ISP’s end.
If your Internet has enough juice to open a web browser where you were watching Hulu, check the Internet speed via an online speed test.
In case you were trying to watch something on your TV or streaming media player, run the speed test in the same room on another device to ensure the connection isn’t weak because you are too far from the router.
The Internet speed should be at least 5 Mbps for HD streaming and at least 15 Mbps for 4K streaming.
Reload the Page
Assuming your Internet connection is not the problem, try reloading. On a web browser, refresh the page and select the link. For a streaming media player, move away from the content page, wait a little and return.
Any other problem will remove itself if you refresh the webpage with the content.
Try on Another Device
A super easy way to understand whether the problem is with your device is by trying to watch the content on another device. If the problematic content runs on one device but not another, the issue exists on that specific device.
Restart the Hulu App
If Hulu error code RUNUNK13 shows up consistently on a device, close the app and restart it. This will get rid of any existing corrupt data stopping the application from functioning properly.
The process varies between phone and computer, but for the most part, you have to choose the app and then long-press on it until the additional options pop up and you can force-close the app.
Restart Your Device
You are running out of fixes and the error code still hasn’t disappeared yet? No worries! There are a couple of things to still try out. Restart your device to eliminate any short-term issues that are hindering Hulu’s operations.
For etc. devices such as media players, unplug it and wait for a minute before replugging it.
Check for a Problem with Hulu
Rarely does Hulu face a downtime where the service completely goes offline, but if the error code has appeared a few times now, chances are, Hulu is down.
Confirm whether Hulu is the culprit or your device by checking Hulu status page on Downdetector.
Plus, we are always one Google search away from every answer in the world. Look up if Hulu is down in your web browser.
Finally, if none of the solutions mentioned above have worked, Hulu may be simply not working. Usually, Hulu will post a notice in their support forums that they are working on resolving the bug.
If no content is playing on your Hulu application and you have tried to troubleshoot Hulu error code RUNUNK 13 many times, there is nothing much you can do to get the app running. Wait it out but after getting in touch with Hulu support.
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