Finding it difficult to get rid of that Hulu core media error 16911 messages on your screen? Lucky for you that’s just the error we’re troubleshooting today. In this guide, we’ll be talking about the core media error domain 16911 on Hulu and how to fix it.
Let’s get started.
What is Hulu Core Media Error 16911?
This is a media download error. When faced with this error, you won’t be able to download movies and TV shows from the Hulu service’s library. Failure to download content from the Hulu library gets pretty inconvenient, especially when you’re traveling and want to enjoy your favorite content mid-journey.
Moreover, you won’t find any particular troubleshooting fixes for this error on the Hulu website. That’s why we’ve put together these fixes for this core media error domain 16911 on Hulu in our guide.
The error pops up on multiple platforms like PCs & laptops, phones (Android & iOS), Android boxes, Roku TV, and Amazon Firestick, among others.
What Causes Hulu Core Media Error 16911?
You won’t find any particular causes for this error. At the same time, there are some general reasons that can lead to the Hulu error 16911.
- Unreliable, slow, and laggy internet connection.
- Corrupted media cache & temporary data.
- Outdated Hulu software.
- Memory leakages.
How to Fix Hulu Core Media Error 16911? Troubleshooting Steps
The steps to fix vary depending on the cause of the error. This section deals with the general Hulu error code 16911 troubleshooting steps.
Method 1: Stabilize Your Connection
If you’re using slow and unsteady internet, most likely, that’s causing the 16911 error on your device. Follow these fixes:
- Take out the router and modem to reboot them.
- Restart your streaming as well.
- Give it about 3-4 minutes before switching them back on.
What it does is refresh and stabilize the connection between the content source (Hulu) and your device.
Carry out a speed test as well.
- Run your preferred browser.
- Head over to fast.com.
You’ll get to know your connection status. We suggest contacting the ISP if the internet isn’t providing stable downloading and uploading speeds.
Method 2: Clear Browser and Hulu Cache
Temporary data and cache can build up over time if not cleared on a regular basis. Moreover, these undelete files can get corrupted and affect the device as well. We recommend deleting the app and browser cache regularly to achieve optimal performance.
Laptop/PC Browser Cache
- Head over to your preferred browser.
- Access More.
- Select More Tools.
- Open Clear browsing data.
- Open Time Range. Enter based on your preferred settings.
- Tap on Clear images and files & Cookies and other site data. Turn on the toggles for each.
- Select Clear data.
Android Browser Cache
- Open Chrome.
- Head to More.
- Access Settings.
- Navigate to Privacy and security.
- Open Clear browsing data.
- Tap on either All time/ Last hour and choose the time range.
- Access Clear data.
- Select Clear.
iOS Browser Cache
- Open Settings.
- Access Safari.
- Head to Clear History.
- Open Website Data.
Clear cookies by:
- Again, head to Settings.
- Open Safari.
- Tap on Advanced.
- Access Website Data.
- Select Remove All Website Data.
Firestick Hulu Cache
- Go Home.
- Access Settings.
- Navigate to Applications.
- Open Manage Installed Applications.
- Locate Hulu and select it.
- Tap on Clear data.
- Select Clear cache.
Android Hulu Cache
- Open Settings.
- Access Apps.
- Scroll down and select Hulu.
- Head to Storage.
- Tap on Clear Cache.
- Choose Clear Data.
iOS Hulu Cache
You won’t find any direct method to remove Hulu cache & temp files on iOS platforms.
- Head Home.
- Look for Hulu.
- Once you’ve found it, simply hold the Hulu icon. Don’t open it.
- You’ll see a few options. Tap on Remove App.
- Select Delete App.
You need to install Hulu again now.
- Access App Store.
- Enter Hulu and search for it.
- Tap on Install.
- Go ahead and log in.
Follow the same troubleshooting steps for the iPad.
Samsung Galaxy Tab A Hulu Cache
- Access Home.
- Open Settings.
- Go to Apps.
- Access Menu.
- Navigate to Show system apps.
- Tap on Hulu.
- Open Storage.
- Select Clear cache.
Method 3: Update Hulu To The Latest Version
Firestick
- Open Home.
- Access Search.
- Type Hulu using the remote and hit search.
- Select Hulu.
- Choose Update.
- Open the Hulu app once the update completes.
Android Devices
- Open Play Store.
- Access Menu.
- Navigate to My apps & games.
- Select Hulu.
- Tap on Update.
iOS Devices
- Navigate to App Store.
- Search Hulu in the given space.
- Select the app.
- Choose Update.
Method 4: Remove All Devices
Hulu allows you to use the same account on multiple devices. But that doesn’t mean you can stream on all these devices at the same time. You can only use up to 2 devices for that purpose.
Moreover, having the same Hulu account logged in on a lot of devices can lead to errors, such as the core media error domain 16911 on Hulu. So, we recommend you keep this in mind when giving your friends a Hulu account to stream.
With that in mind, below are the troubleshooting steps.
- Open any browser.
- Navigate to the official Hulu website.
- Follow the given instructions. Log in.
- Once logged in, go to Profile.
- Access Account.
- Select Manage Devices.
- Tap on Remove for all linked devices.
After that, you must log out.
- Restart the streaming platform.
- Log in.
Method 5: System Reboot
Once you’ve updated and tried all the above troubleshooting steps for Hulu core media error 16911, make sure to do a system reboot. It’s a vital step that refreshes the old and new files you’ve just downloaded and stabilizes the system.
We suggest you disconnect your devices from the WiFi before restarting them, especially if you’re using Android TV or Apple TV for streaming Hulu. You need not disconnect the WiFi for smartphones, tablets, laptops, and PCs.
Other than these fixes, we recommend removing and reinstalling Hulu if none of these troubleshooting steps for Hulu error 16911 work for you. Make sure you check Hulu online support forum regularly for updated news on Hulu services and errors on the platform.
