PlayStation Network Still Down – Where Is The Redundancy?

Sony’s PlayStation Network has been shut down and as such, PS3 players do not have access to the network to play games online with others. That is a huge feature with more than 70 million users which pay $50 per year for PSN Plus to participate in online gaming. It does seem strange that the network is completely down with no estimated date for recovery or availability.

All of this does seem rather odd as Sony has provided very little information as to what has happened and why the voluntarily shut down of their entire network. In most large scale businesses such as the PlayStation Network, there are processes and procedures in place as to what should be done in the event of predefined issues with the network. Hardware problems are typical of those kind of plans that are in place. I would have to believe that they also have plans as to what to do in the event that the security is breached. We are assuming their security was breached based on the “external intrusion” statement from Sony.

With problems starting on April 20th, they decided to shut everything down the next day which resulted in all online games ceasing at that point and continuing to today. Most businesses in the online world have contingency plans in place so that they know exactly what to do or should be done in the event of problems. It is difficult to believe that Sony did not have those in place given the limited information being provided.

Even the recent events that Amazon had with their Cloud Computing were resolved in a matter of a few days and it was not a complete shutdown of the entire system. The actual nature of the problem was identified and the information provided to the public very quickly by Amazon. For Sony, we are not seeing much of any information being provided so as to give customers the confidence that things would be resolved in a timely manner.

Estimates of things being corrected in a few days is starting to wear thin. On April 21st, they alerted users to the problems on their blog saying that it would be a few days before things would be back up and running. Here we are 3 days later and it does appear that this is going to be at least a few more days. There are no updates on when everyone can expect to see things returned to normal and is an indication that they have no idea when they are going to resolve all the problems.

When all of this outage to the PS3 networking being down will end is currently an unknown and there is no encouraging information coming from Sony. How much this will impact Sony’s business will be determined by how fast everything is repaired and brought back online. In the mean time, the XBox folks are really working this to take customers away from Sony.

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Patrick Gassert

Meet Techie Insider Author Patrick Gassert


Not one to remain silent on anything, you will find Pat very outspoken in the news. Loves anything Googlish from tablets to apps, he is convinced tacos are man's best friend. Join him on his TI adventures for the ride.

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15 Responses to “PlayStation Network Still Down – Where Is The Redundancy?”

  1. dannyboi says:

    My god have gone mad! PSN is free so stop bitching ppl i mean seriously go outside beggars cant be choosers. A free network is down and u ppl whine and bitch do something productive and put the controller down. If u wanna bitch go pay for xbox live u can only bitch when u are paying for something damn losers. I hope to avoid this happening again PSN starts charging for service.

  2. sparky_f says:

    If ur not paying for psn then shut it but at the same time would be good to know how long it will be down for.when it does come back theres gonna be some heavy play though.

  3. Mark Johnson says:

    Has anyone ever had a virus of sorts on your pc or laptop? y ou go to killit and beffore u can get ur hands on the little trogun its just eaten ur backup files and any means ov recovery. Nobody is perfect an neither is Sony. Have agood think on what Sony has brought u and how long its been running,ur all sellfish,when did Sony ask you for any money ? Keep it up Sony hope u sort it soon.

  4. DJ DIAMOND says:

    OK X BOXES NO FN WAY I AM NOT GONNA SWITCH TO X BOX 360. I LOVE PLAYING ON THE PSN RATHER THEN XBOX LIVE I HAVE BOTH SYSTEMS AND I PLAY ON BOTH BUT I MOSTLY PLAY ON THE PS3 I REALLY LIKE IT BETTER THAN XBOX LIVE I PAID ONCE FOR XBOX LIVE AND AS SOON AS ITS OVER I WONT RENEW MY ACCOUNT REASON IS BECAUSE XBOX CHARGES FN 56 FOR LIKE 3 MONTHS AND ITS NOT ANY BETTER THEN THE PSN AND SINCE PSN IS FREE WELL THERE IS ALOT MORE GAMERS TO TAKE ON THEN ON THE XBOX LIVE SO THEY NEED TO GET THIS WORKING SOON BECAUSE PSN IS LIKE CRACK TO ME AND I NEED MY CRACK SO HURRY THE F UP THANK YOU O AND

    p. S . F XBOX LIVE TO EXPENSIVE AND NOT WORTH IT SO I STAY WITH PSN

  5. marcus j says:

    ps3 is hands down the best console on paper but Sony’s incompitance is really starting to show through. all my friends and i have noticed our systems freezing up at least once a night during online play and to say the internet browser is a joke would be an understatement. i was disappointed to hear what a miserable failure ff14 wAs and that its development team was fired and the ps3 release was scrapped all together. complacency and lack of foresight has apparently become common place among the larger japanese companies…..pathetic

  6. ashley merc says:

    i heard some ps3 hater shut it down and is being sued

  7. shags says:

    Many PS3 games are made with the multiplayer experience as the key selling point. Without that aspect, the game loses value. Does anybody honestly think that over 13 million people bought COD Black Ops mainly for the campaign mode instead of the Online Multiplayer? Anybody?

  8. anonymous says:

    if i had the money i would switch to xbox.
    i dont really care about psn being down a few days, its just all of the vague updates from sony are pure crap and i feel it is a bit disrespectful to the customers.
    yea PSN is free but i personally along with many other customers have spent hundreds in the playstation store over time.
    so yea, its not even about the downtime its just sony not being REAL.

    i would rather hear it will be down for 2 more weeks than being teased to thing it’ll come back on each day with their explenations making the customers believe it will be fixed in the near future but however, everyday they give the same update just in different words…its crap and i believe they will lose thousands of customers due to the disrespect they have shown to us.

    also, what the hell ever happened to backup systems?
    thats the first thing i learned in my business major classes.

  9. Dillon Restoff says:

    i think this is crazy. someone hacked sony and now i haven’t been able to play in three days. i just got a new 126 dollar modem for easter and i was not able to use it. i despise xbox and will never use it. but that does not go for everyone. i think playstation network has lost millions in fixing this and in business. people got ps3′s and weren’t able to use them and i think tons of users have switched to xbox now because of this. SONY NEEDS TO GET THEIR SH** TOGETHER!

  10. ARROGANCE, they are strictly worried about the crime scene (network). they have enough evidence already. sony is too worried the hacker might not be prosecuted to the fullest. sony should have thought a little harder about the other 69,999,999 customers, let alone potential consumers. sony`s infrequent and vague explanations belie the kind of money i and millions others pay for their expensive entertainment. you guys act like you don`t care about me, it won`t be any longer, then i and millions other will show sony will could care less about their media services, i.e. internet. i surmise sony is arrogant or incompetent, in either case sony has lost trust and confidence with me and millions other. hello microsoft…….

  11. alex nava says:

    hurry up please

  12. Ant says:

    The lack of communication on Sony’s party is frustrating.

  13. Greg Rogers says:

    PSN is free, not 50 $

  14. Shane Boskovich says:

    Pretty sure only a hand full out of 70 million pay for Playstation Plus. Otherwise PSN is free.

  15. brandon mckinney says:

    I think this is bullshit for sony to keep us from important information like so. I’f they says its ganna be two days then it better be two days. This makes me outraged because PSN is what i use to unwind and without it im angry as FUCK sorry for language but someone has to express there feelings. Thats what I think & hopefully its back on soon…

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