The wait is early over. After rumours emerged last year about ‘Quikser’, a new app that many predict is going to have a significant impact on how companies across the world respond to market trends, the app itself is less than a month away from completion and global launch.
Quikser is primarily a product that will allow businesses to save money and reduce overheads on customer service enquiries, whilst delivering next generation market intelligence on their customers.
The app will be available for free to the public and users can access instant support and answers from any question posed to Quikser. These are delivered in dedicated video, audio or text responses meaning that customers no longer have to wait on hold to speak to a customer service representative. The company itself benefits from huge savings in overheads directly relating to a customer support team.
The patented Quikser technology harnesses next generation Dragon voice recognition to provide accurate and instant responses to millions of questions asked to it via smart phones and all mobile devices. The app is set to become an essential asset for any business whilst changing the way the public access many companies’ customer service channels.
Quikser will launch in Australasia and the US initially with a prompt global roll out expected throughout 2014.